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Original topic:

Reminder issues and slow app install on S10

(Topic created on: 04-01-2020 08:34 PM)
KornelS10
First Poster
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Galaxy S10 Series

Dear All,

 

On my S10 (Android 10 but it was the same on Pie as well) when I set up any type of reminder (no matter if it done via Google assistand or Bixby) it does not alert at all or in some rare cases I got an alert several minutes (10-30) later about the event. The behaviour is not consistent at all in most of the cases simply nothing happens when the time for the reminder is reached. I spent lot of time debugging this this is what I found out so far:

  • Battery optimalizations is already swtiched off for both Google calendar and Samsung Reminder app
  • Notifications are set correctly and working for other apps
  • In safe mode everything works perfect

I'm not sure if the 2 are realted but I also have issues with installing app from the Play Store. It takes forever. Usually it stops after reaching 100% in download and then nothing happens. After a while (several minutes) the install finishes.  In Safe mode everything works fine!

Is there anybody experiencing the same? Any hints how to solve it?  

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2 REPLIES 2
AndrewL
Moderator
Moderator
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Galaxy S10 Series
@KornelS10: If you have restarted the phone in Safe Mode and the issue doesn't occur, then this suggests that the problem is stemming from a third party app. Sadly it isn't possible to pinpoint which app it could be, therefore I recommend removing any recently installed third party apps until you notice that the issue has subsided. Apologies for any inconvenience this might cause you.
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Jaggs
Explorer
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Galaxy S10 Series

I think I discovered the issue.

In

Settings ->

Battery and device care ->

three dots top right ->

Automation ->

Disable scan for malware.

 

This improved the play store install speed for me.

 

Let me know if you found this useful.

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