18-02-2020 02:55 PM - last edited 19-02-2020 09:48 AM
18-02-2020 03:46 PM in
@ZenArcade: I've never seen that message before
To eliminate the possibility that it's stemming from a third party app, please can you restart your phone in Safe Mode and let me know if the message continues to pop up?
Turn the device off > Press and hold the Power key > Release the Power key when the S10e logo appears > Press and hold the Volume Down key immediately after releasing the Power key > Continue to hold the Volume Down button until the device finishes booting.
19-02-2020 09:47 AM - last edited 19-02-2020 09:47 AM
Hei, thanks for the quick answer. I have tried to restart the phone in safe mode but i am still getting the message, see picture attached. I will try the contact my network operator also, can it be a problem related to the sim card?
06-05-2020 10:37 PM in
I'm not sure what it means either, but i get the same message upon restarting my phone. I think it's about time to get a new one. I haven't tried starting it in safe mode but that's my next step because i think it may be related to an app that hasn't been completely uninstalled. I have also noticed that im getting an error message on my voicemail app and sometimes have trouble with the internet pages loading. I don't know if it's all connected somehow, so if you ever found out about it, information woould be appreciated.
07-05-2020 10:35 AM in
I tried pretty much everything but i didn't find any solution. I also contacted my mobile operator and they made me change some settings (MMS and SMS protocols) but nothing. I guess i just have to live with it the message appears a couple of times upon restart but then it disappears fortunately. Still, it would be nice if they could solve the problem.