16-05-2019 07:04 PM in
Hi everybody. This being my first smart phone, I ineptly poked at what I assume is the S10e's microphone (top right), instead of inserting the tray tool into the SIM/Nano-SD card tray's hole (top left) - got the orientation wrong looking at the manual. Does this mean I might have just destroyed/damaged the mic, or some other part inside the phone?
16-05-2019 08:12 PM in
16-05-2019 08:16 PM - last edited 16-05-2019 08:16 PM
@aeon: Hopefully you'll be fine, however if you should experience any issues then you can visit an authorised Samsung Support Centre where an engineer will inspect the phone for you. To find your nearest one please check the following link, select 'Mobile Device' and enter your post code.
19-05-2019 02:18 PM - last edited 31-07-2019 12:25 PM
I did the same thing, it's a speaker at the top but you can check the functionality of this by going into the phone app, selecting keypad and typing in *#0*# and tapping the speaker button.
31-10-2019 05:13 PM - last edited 31-10-2019 05:14 PM
I did the same thing on my Note 10 plus, right after I bought it, at the shop. Accidentally pierced the hole with microphone with SIM tool. Felt so stupid... There was a clear pop sound. However the micro works fine.
Now I'm wondering whether the IP68 protection is still there?
Can anyone from Samsung please tell if the phone has protection from these kind of situations?