One UI 3.0

[Cosmo Poon]

What happened in my secure folder showing that -299GB/0GB? and I can't see the image in my gallery of secure folder.

[CrazyTom2k2]

Hey there Cosmo Poon! 🙂

Sounds like your secure folder might be corrupted. As it's a "secure" folder, meaning it's encrypted, I'm not 100% sure there's a way to fix it. If you've got any access to your secure folder, I'd suggest backing up all your files, resetting Secure Folder, and then restoring all of the files back into the folder.

Hope this helps,
Tom 🙂

[JAMES4578]

Hi @Cosmo Poon  Further to @CrazyTom2k2 's helpful   comment  ,   previously some customers have found  that if you back up then restore your secure folder, the apps, files returned  even if they had disappeared before backup.  Additionally on an Android forum advice from one member  a while ago was to  go to the app store and uninstall any of the updates in the apps where there is a problem and then reinstall.  In their case it seemed to fix the issue.