Notifications not working for Samsung Email

[Anonymous User]

Notifications for the Samsung Email app are not working at all and I am unable to receive a notification banner or edge lighting notification whenever I receive an email. I am only able to hear the notification sound. I have notifications enabled for the Email app and I am also on the latest version of OneUI 2.0 and have updated the Email app to the latest version.

Please help!

[BandOfBrothers]

@Anonymous User 

Can you start by trying a soft reboot by turning your phone Off and On.

[Anonymous User]

Thank you for your suggestion, but the issue still persists after restarting the phone.

[BandOfBrothers]

Try turning the features off and then back on.

May not be the case but a downloaded app maybe causing issues.

Put the phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens.

[Anonymous User]

I have put my phone in safe mode but I am unable to access the Email app as it was not preinstalled on my phone. I have used the Email app in the Secure Folder but there is still no edge lighting or any notification banner at all, just the notification sound. I have also tried disabling edge lighting and disabling then reenabling notifications for the Email app, but I am still unable to receive any visible notifications, just the sound.

Please let me know if there is a fix! Perhaps it is an issue with the Email app itself? I hope it can be resolved.

[MrsXander]

I am having the same isssue I even factory reset my device back to factory settings & same problem... I feel it is a problem with the email app. Samung should consider in their next update to resolve this issue.

[Sunnyorlando]

I'm having the same issue as well - and not just edge lighting, but any notifications. I get Gmail notifications, but none for the Samsung native/preinstalled app. I also am not getting notifications badges either. So the only way to know if I have an email is to open the app on aregular basis.

I've played with all the settings and no resolution.

This is a new S10 and it's been like that since setting up email.

[Angryjock]

I too suffer the exact same as above