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Original topic:

Notifications not working for Samsung Email

(Topic created on: 04-02-2020 05:55 AM)
Anonymous User
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Notifications for the Samsung Email app are not working at all and I am unable to receive a notification banner or edge lighting notification whenever I receive an email. I am only able to hear the notification sound. I have notifications enabled for the Email app and I am also on the latest version of OneUI 2.0 and have updated the Email app to the latest version.

 

Please help!

7 REPLIES 7
BandOfBrothers
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@Anonymous User 

 

Can you start by trying a soft reboot by turning your phone Off and On.

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Anonymous User
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Thank you for your suggestion, but the issue still persists after restarting the phone.

BandOfBrothers
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Try turning the features off and then back on.

 

May not be the case but a downloaded app maybe causing issues.

 

Put the phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens.

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Anonymous User
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I have put my phone in safe mode but I am unable to access the Email app as it was not preinstalled on my phone. I have used the Email app in the Secure Folder but there is still no edge lighting or any notification banner at all, just the notification sound. I have also tried disabling edge lighting and disabling then reenabling notifications for the Email app, but I am still unable to receive any visible notifications, just the sound.

 

Please let me know if there is a fix! Perhaps it is an issue with the Email app itself? I hope it can be resolved.

MrsXander
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I am having the same isssue I even factory reset my device back to factory settings & same problem... I feel it is a problem with the email app. Samung should consider in their next update to resolve this issue.

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Sunnyorlando
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I'm having the same issue as well - and not just edge lighting, but any notifications. I get Gmail notifications, but none for the Samsung native/preinstalled app. I also am not getting notifications badges either. So the only way to know if I have an email is to open the app on aregular basis.

I've played with all the settings and no resolution.

This is a new S10 and it's been like that since setting up email.

 

 

 

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Angryjock
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I too suffer the exact same as above
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