Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

No option for Call recording s10

(Topic created on: 31-12-2019 04:23 PM)
Boselecta
First Poster
Options
Galaxy S10 Series

Call recorder apps don't work on my new s10, and doesnt show any option to record while making a call, not even when I press 3 dots in top right . Worked fine on my old s4 why ????

0 Likes
7 REPLIES 7
AndrewL
Moderator
Moderator
Options
Galaxy S10 Series
@Boselecta: The ability to record calls was removed by Google quite recently, therefore Samsung phones don't have a native call recording feature and, in turn, are incompatible with third party recording apps.
0 Likes
Mel1989
First Poster
Options
Galaxy S10 Series

Is there going to be a fix for this anytime soon because I've been told to record my call with my ex husband for safety reasons 

0 Likes
ChrisM
Moderator
Moderator
Options
Galaxy S10 Series

We're not aware of any plans to change this just at the moment we're afraid, @Mel1989.

0 Likes
NonfanofS10E
First Poster
Options
Galaxy S10 Series

Sad to hear Samsung doesn't help to protect their customers...I too have had issues with not being able to record calls from my abusive ex & have sent several feedbacks with my concerns,  but now I know I need to get different phone that will help protect me & mine. ...and it won't be a Samsung.  I've only been burned by your updates.

0 Likes
OleNoerby
First Poster
Options
Galaxy S10 Series

Just so I'm sure you are aware:

You do know that the Android Operating System is made by Google, right? 

 

Thus when Google makes a decicion to change the OS, Samsung doesn't have a choice. You can be a not-fan of Samsung as much as you want but your only alternative would be to get an iPhone or a smartphone that doesn't run Android which according to https://www.idc.com/promo/smartphone-market-share/os is less than 14 % of all smartphones.

 

It's just like Microsoft creates Windows, not vendors like Dell or Hewlet Packard. 

0 Likes
NonfanofS10E
First Poster
Options
Galaxy S10 Series

Sure I do. Ive tried both Microsoft & apple phones...have stayed with Samsung cause I liked the phone & features...sorry, but now because of the issues I've had with S10e, I think I'll try a cricket 🙂

0 Likes
Yanipou
First Poster
Options
Galaxy S10 Series

Absolutely nothing prevent Samsung to build a native call recorder function within their version of Android, Huawei does it for their P20 serie. Rather than filling up their OS with bloatware than no one use they should spend their time on usefull functionality.

0 Likes