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Original topic:

No android data files

(Topic created on: 06-01-2021 05:04 PM)
Edgie70
Troubleshooter
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Galaxy S10 Series

Another thing I've noticed using beta version , in files there are no files under android , anyone else notice this ?? 

Screenshot_20210106-170210_My Files.jpg

23 REPLIES 23
Shazzkid
Troubleshooter
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Galaxy S10 Series
So where is your app data? Has it been cleared? If you open an app, will it generate a folder for its app data in the data folder?
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Edgie70
Troubleshooter
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Galaxy S10 Series

Exactly !! All apps open fine and when I go back in files it's still empty 

Shazzkid
Troubleshooter
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Galaxy S10 Series
Does it appear if you turn on "show hidden files" or "show system files"? It seems that the data is there, but its not shown. Does the data folder display any storage size? Have you tried any other file mangers to see if they can detect the files?
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Pugs1957
Samsung Members Star ★
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Galaxy S10 Series
Unhiding files and other file managers do not work.
RETIRED
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Alin07
Apprentice
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Galaxy S10 Series
I have the same problem, I have a Samsung S20 FE, I tried to create a new folder in my files data and I got the message in the photo, also tried with the app My computer and I got got the message access denied, I thought it's a virus so I installed an antivirus but after the check it appeared to be clean, I also factory reset the phone and still the same problem. Anyone knows what it can be done?

Screenshot_20210106-214937_My Files.jpg

Screenshot_20210106-215353_Computer.jpg

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Edgie70
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Galaxy S10 Series

Thanks for all your replies, show hidden files is turned and I'm glad someone on their s20fe has the same 

Edgie70
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Galaxy S10 Series

Are you using beta software??

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Alin07
Apprentice
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Galaxy S10 Series
I'm not sure, it's the latest update, one ui 3.0 android 11.
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Alin07
Apprentice
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Galaxy S10 Series
This was the answer I got to why I can't see files in internal storage data

Screenshot_20210107-140906_Samsung Members.jpg

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