15-08-2020 08:30 AM in
Galaxy S10 Series**FYI - the phone hasn't been near water, it hasn't gotten wet, i don't take it in the bathroom or the kitchen etc and neither has the charger**
I went to charge my phone and suddenly the error message came up saying moisture detected in port, i have tried to clean it with a cotton bud, tissue, tried blowing on it, lightly shaking it, putting a cool fan on it. Anything I try the message doesn't go away. Its now been on for 5 days straight, i can't charge my phone normally and have to use a wireless charger (which I don't like as they aren't that great) it's not the charger as I have tried it in another phone and works fine, this is the official charger also. I have tried different charger but it won't let me due to the constant moisture message.
I dont understand what is wrong with it.
I have tried clearing the USB data in settings as told by samsung and checked it in safe mode, checked for updates and as a desperate attempt I have tried to factory reset but still shows this message as soon as the phone starts up again.
I dont know what to do at all! I take very good care of my phone and it doesn't even have a single scratch on it. Why is this happening?
15-08-2020 09:17 AM in
Galaxy S10 Series15-08-2020 09:28 AM in
Galaxy S10 Series15-08-2020 09:32 AM in
Galaxy S10 Series15-08-2020 09:34 AM in
Galaxy S10 Series15-08-2020 09:40 AM in
Galaxy S10 Series16-08-2020 10:48 AM in
Galaxy S10 Series16-08-2020 10:51 AM in
Galaxy S10 Series01-01-2021 06:54 PM in
Galaxy S10 SeriesI had this with my S9+. Often it was just a bug but eventually Samsung replaced it. Now I have it again.
Personally, I will never buy another Samsung phone because of this. The phone is now almost 3 years old, and unusable when away from home (where at least I have a wireless charger). I would prefer to be able to override it and take this risk of it damaging the phone, then getting a new one if that happened. As it is I am left with a phone nannied into near-uselessness.