hi guys. just looking for advice. i have my galaxy s10 for about almost a year and suddenly this moisture detected starts showing. now i cannot charhe my phone via cable. android auto in the car is nor working aswell. i got the phone from vodafone on a 2 year contract.
the phone has never been near any water since i bought it. i try to dry, use a hair dryer still no luck ended up to doing a soft reset and a full factory reset but issue is the same.
on weird thing is after a few restart the moisture detection disappear but the phone is not doing a fast charge. it always stay to cable charging, tried to unplug and replug the cable again the moisture notification is back and it wont charge 😞
Can you take your phone to a Samsung Experience Store or Samsung Service Centre ?
🌈 Stay Safe & Stay Alert. 🌈
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
For how long has the phone been showing the Moisture Detected message?
Water will naturally dry or evaporate from the USB charging port within approximately 1 to 2 hours. Gently shake the device and/or blow into the USB charging port to help remove water or moisture from the port.
Also try: Settings > Apps > Show system apps > Find USBSettings app > tap Storage > tap Clear data.
If you’re still having problems, you'd need get the phone inspected by one of our engineers.
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