moisture detected galaxy s10

[Vins20]

hi guys. just looking for advice. i have my galaxy s10 for about almost a year and suddenly this moisture detected starts showing. now i cannot charhe my phone via cable. android auto in the car is nor working aswell. i got the phone from vodafone on a 2 year contract.

the phone has never been near any water since i bought it. i try to dry, use a hair dryer still no luck ended up to doing a soft reset and a full factory reset but issue is the same.

on weird thing is after a few restart the moisture detection disappear but the phone is not doing a fast charge. it always stay to cable charging, tried to unplug and replug the cable again the moisture notification is back and it wont charge 😞

[Cornishadz]

try to stick it in the airing cupboard. or where your hot water tank is. I had it the other day now its working fine

[BandOfBrothers]

@Vins20 

Can you take your phone to a Samsung Experience Store or Samsung Service Centre  ?

🌈 Stay Safe & Stay Alert.  🌈 

[DannyT]

For how long has the phone been showing the Moisture Detected message?

Water will naturally dry or evaporate from the USB charging port within approximately 1 to 2 hours. Gently shake the device and/or blow into the USB charging port to help remove water or moisture from the port.

Also try: Settings > Apps > Show system apps > Find USBSettings app > tap Storage > tap Clear data.

If you’re still having problems, you'd need get the phone inspected by one of our engineers. 

[Vins20]

i called samsung and they want me to bring the phone to their service center. thanks for the reply

[Martian0]

Had the same problem and because my phone (S10e) was still under warranty they sent it away to a repair centre and replaced the main board.