Microphone not working when receiving calls.

[JordanRoy]

When ever I have received calls via messenger or whats app, regular or video call most of the time the other person can't hear me it works every now and again but whenever I hang up and call back it works no problem. Can anyone help with this issue?

S10+

[Lahiru_M]

Same here after the last update,

yes It happens only with incoming calls (normal calls) I have to cut the call and call back anyone who is trying to each me

[Lahiru_M]

Same issue in note 9 I guess that happens after the last update

[Members_FAztTr8]

Also having this problem first started with WhatsApp calls now its any calls only incoming, outgoing is fine. If I use the phone loudspeaker then everything is fine. Clearly a software problem. Come on Samsung sort it out.

[rsrini1988]

Disable voLTE for calls from the below option. It should solve the problem

Settings-->connections-->mobile networks-->

[Members_nqo40lP]

Hi, 

I have the same problem as you have for the more than 5 months, but the "solution" that both of we found it has been enough to me, until now

Do you could solve this problem? What 's the solution?

Thanks in advance, 

Gonçalo Nunes

Reply to:

"Same problem on note 9. Tapping the speaker button on and off seems to sort it but it's not ideal. Incoming calls only. Out going fine." by Steme

[Steme]

YES! That seems to be it! I'm guessing there is no significant impact to phone performance? Thank you.