27-08-2019 06:05 PM in
Galaxy S10 SeriesWhen sending HDR+ recorded videos to someone they turn out washed out. HDR+ on Samsung video player
HDR+ video converted to standard, looking washed out when sending to someone on Whatsapp etc.
27-08-2019 11:31 PM in
Galaxy S10 SeriesI have the same problem. I'm very unhappy with this phone.
05-02-2021 01:14 PM in
Galaxy S10 SeriesHow to solve this issue? I want to use HDR10+ and enjoy the vibrant videos when I share them with family by whatsapp, is it possible?
15-01-2022 04:18 PM in
Galaxy S10 SeriesAfter updating to Android 12 this feature has been removed. This is so frustrating!! Videos share to WhatsApp without audio!!! And as usual, Samsung repairs it in next Android version, so in Android 13!!
Really time to switch from Samsung and give Google a try!
15-01-2022 04:46 PM in
Galaxy S10 SeriesAt least u have a chance, no Google Pixel in my country.
10-07-2022 05:58 PM in
Galaxy S10 Series3 years later, still impossible to send HDR10+ videos through WhatsApp.
This is ridiculous, given how large the user base of Samsung and WhatsApp is.
17-07-2022 02:04 PM in
Galaxy S10 SeriesMaybe we should send them a suggestion.
18-07-2022 10:30 AM - last edited 18-07-2022 10:31 AM ) in
Galaxy S10 SeriesDid that already, received a reply - as always - that the issue is known and will get fixed in an upcoming update.
As usual, Samsung Anesthesia of Customers with "upcoming update" thing, and nothing gets fixed in the "upcoming update(s)".