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Original topic:

HDR applied even when it's set to OFF

(Topic created on: 11-03-2019 05:52 PM)
Ale87___
Pioneer
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Galaxy S10 Series

Hi there! I've been playing a bit with the wide angle camera today, and I notice a weird bug.

Whether I set the HDR to on or off, pictures always come out with a hdr look.

I take the picture, and if I immediately open it in the camera roll, I see it changing from normal to HDR, as if it  gets processed a couple of seconds after being shot. I tried to disable all the image enchantments but the result is the same, an hdr sky that I really do not like. 

Only way to have a normal looking picture is to use pro mode, but you can't use it with the wide angle lens... anyone else noticed this issue?

97 REPLIES 97
Ale87___
Pioneer
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Galaxy S10 Series

As you can see below, first picture taken in pro mode does not show the sky in the window.

Second picture taken with normal mode, with HDR off, shows the sky... if i turn hdr on i get the same result

 

 

20190311_184147.jpg

 

20190311_184202.jpg

Ale87___
Pioneer
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Galaxy S10 Series

anyone has the same isue?

Petedgr8
Apprentice
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Galaxy S10 Series

I have this same issue and found your post  Have an s10+  and hdr applies even when I turn it off. 

Flowall
Explorer
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Galaxy S10 Series

Same for me and picture quality are really bad my last galaxy if they  don't  improve that camera !! Software

Ale87___
Pioneer
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Galaxy S10 Series
This camera problems need to be sorted QUICK because it's very annoying that a 1000$ phone takes pictures so badly
TomJ
Apprentice
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Galaxy S10 Series

Same with my phone. Picures look the same with HDR on and off. No contrsst, no sharpnes, no details especially near the borders. My OnePlus 6T takes nicer and more deailed, less orocessed photos and is 2x cheaper. Going to do some more testing and probably going to return the S10+. Camera this bad on 1000€ phine is unacceptable. Oh, and I almost forgot how bad videos in interior look. Absolutly horrible, grainy...

escalinci
Journeyman
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Galaxy S10 Series

I had a front camera picture where it definitely applied, we were very strongly backlit but nothing was blown out or heavily underexposed. And I've seen definitely hdr-like edge fringing around a shot of buildings I took with the rear camera. Weird/annoying. Another reason why no ultrawide in pro mode is annoying too if you can't turn this stuff off.

ouideer
Explorer
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Galaxy S10 Series

Same issue here with Samsung Galaxy S10. Photos attached.

As Ale87 pointed out it is ridicilous that an issue like this doesn't get fixed immidiately on an (almost) 1000 bucks phone.

I also do have to say I can't ever imagine an obvious issue like this would ever happen on any iPhone. Not to mention the pointlessness and ugliness of the HDR it self.  

Samsung, get your ***** together!

HDR offHDR offPro modePro mode

Ale87___
Pioneer
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Galaxy S10 Series

This is the reply i got from samsung support team... "hopefully" it can resolved... WTF

 

Screenshot_20190510-110838_One UI Home.jpg