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Original topic:

Google Pay does not work after One UI2 / Android 10 update

(Topic created on: 10-04-2020 05:55 PM)
MPJ81
Navigator
Options
Galaxy S10 Series

Contactless payments no longer work since the update. Has anyone else experienced this? Any solutions?

 

TIA

 

Mark

36 REPLIES 36
Daveglasgow70
Journeyman
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Galaxy S10 Series

When you say "update" did you fully remove and reinstall Google Pay, or did you just move to the latest version of the Google Pay app?

 

Fully deleting the google pay app and reinstalling worked for me on s10+

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Condo007
Apprentice
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Galaxy S10 Series

Removing google pay and installing it again and removing and adding my default card back in and activating did the trick in the end.

zlucka1_ua
First Poster
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Galaxy S10 Series

problem is - background activity
when you update to Android 10, phone reset some settings by default
one of this settings is background activity of Google Pay
tap and hold on GooglePay
choose About it
choose Battery
turn on Background Activity

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GordonMullan
Apprentice
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Galaxy S10 Series

I agree this is deeply irritating and unexpected.  I much prefer Google Pay.

 

HOWEVER - there is a  workaround for your bank not supporting Samsung Pay, at least for those of you in the UK, and it has some handy additional benefits.

 

I have a Curve card, which is a physical card that allows you to add all your Mastercard and Visa cards (not Amex currently), and pay online or in-store (PIN or contactless), and 'map' the payment to whichever card you choose.  This means you only need to carry one card, not multiple.  The app keeps track of what you spent on what card as well, so you have a unified spending history.

 

If you forget to swap, for example you pay whilst mapped to your personal card and it should have been on our your company card, you can go "back in time" and swap the transaction to the correct card.

 

On top of that, it allows you to use credit cards where they wouldn't normally be allowed e.g. Costco, because the Curve card shows as a debit card aaaaaaaaaand (in the UK), you can add your Curve card to both Google Pay AND Samsung Pay 😄

Hey presto - suddenly your bank 'does' support Samsung Pay.  (Actually, it's allowed me to also use my Tesco Mastercard on Google Pay - bonus!)

 

Plus (yes, there's more), Curve does not charge fees foreign transactions or ATM withdrawals made abroad (subject to T&CS).  You can make purchases in foreign currency converted at the real exchange rate i.e. the rate at which banks exchange money, also known as the interbank rate or mid-market rate. (There are certain limits on the amount up to which you can make fee-free transactions or ATM withdrawals, after which charges will apply).

The basic/blue Curve card is absolutely free.  I've been using mine for about 9 months now and I absolutely love it - wouldn't be without it.

 

If this sounds like something useful to you, use this link to sign up and you'll get £5 when you make your first transaction with your Curve card.

 

http://www.curve.app/join#D8XVGXLE

 

I have no affiliation with Curve other than being a very happy customer - hope this helps a few people 😄

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Paulsie
First Poster
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Galaxy S10 Series

I just upgraded my S10 + and ended up with the same issue so but obviously not fixed prior to release

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Wazzie
Journeyman
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Galaxy S10 Series

It's Sad to say due to lack of support from Samsung even from online chat support I am reverting back to iPhone and getting myself iPhone 11 Pro 256Gb.   I had Samsung 8,9 and then 10 was very please with 10 up till they decided to release a software that made my life a hell,  Google Pay was the main reason for me to move away from S10+  sadly nobody wants to support Samsung Pay and by Google pay not working I just had to make that call.  As we the society become more dependant on contactless payment and their mobile device it has to now become Samsung top priority to ensure a smooth OS and work very closely with the Android team to achieve that.    For now goodbye Samsung  will miss S10+

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DanielleK
First Poster
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Galaxy S10 Series

Same here. It's been driving me craz . I can't use GooglePay in apps and I can't use my Samsung pay in stores anymore like I have been foreverrrrrr. They need to release a patch to fix this! 
@MPJ81 wrote:

Contactless payments no longer work since the update. Has anyone else experienced this? Any solutions?

 

TIA

 

Mark


 

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Condo007
Apprentice
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Galaxy S10 Series

Remove googlepay and reinstall from play store add card, will be fine afterwards 

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Condo007
Apprentice
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Galaxy S10 Series

removing and adding my default card back in and activating did the trick in the end.

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DanielleK
First Poster
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Galaxy S10 Series

Did this but all my card info was still there after re-install. Deleted card info and re-added,and still not working 

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