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Original topic:

Emergency bypass while silent

(Topic created on: 14-07-2019 10:26 PM)
NinaWildeUK
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Galaxy S10 Series

Hi everyone,

Just got a samsung s10 after being apple foe ages

One thing i noticed was you can not seem to set texts and calls from priority people to make a sound while on silent

 

It works in DND mode but not when your set to silent or vibrate

 

How can i fix this? Is there a setting i am missing or an app that does it?

 

I have my phone on vibrate or silent a lot but i still don't want to miss messages and calls from certain people

 

Thank you

159 REPLIES 159
callater
Pioneer
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Galaxy S10 Series

i t can be done...but maybe we are not important enough😥

 

NinaWildeUK
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Galaxy S10 Series
They can't even answer simple questions
It's sadly obvious that samsung don't really support their customers or care about what they may want on their phones
The fact we have all wanted this for over 2 years now and no response or change proves a lot

Any time I ask their customer service anything I get fobbed off
They can't answer simple questions
LCpuffa
Apprentice
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Galaxy S10 Series

This thread has been going on for a while now, it seems like a pretty simple thing people are asking for. Yet samsung keep saying its undoable... i don't really get this attitude. Its definitely doable. There's even a guy (or a lady?) on this thread "callater", saying they already have this technology working and wants to give it or sell it to them. Hey SAMSUNG listen to your loyal customers!

wilydodo
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Galaxy S10 Series

I came upon this thread while figuring this out for my parents. My dad has a company iphone while my mom has a personal galaxy phone. I was able to figure out a fairly workable solution to the lack of an "emergency bypass" setting on the galaxy UI. Simply set your phone to Sound + Vibrate and set the ringer to "Silent," then set your family/bypass contacts (under their individual contact settings) to activate a sound ringer other than the default ringer (which, again, has been set to silent). Make sure to increase vibration intensity to a relatively noticeable level. This way, if anybody outside of your bypass contacts calls, it will activate the "Silent" (default) ringer + vibration, while your bypass contacts will activate a custom sound ringer.

This allows you to easily distinguish between outside and bypass callers. Note that in this case the phone is always set to "sound," but only your contacts will activate a sound ringer since the default sound ringer is "Silent" to begin with. Whenever you want to take sound ringer calls from people outside your bypass contacts, simply search "sounds and vibration" settings under the finder search bar and set your default ringer from "Silent" to a sound ringer. When you only want to take calls from your selected contacts while having outside callers go to vibrate, set default ringer back to "Silent."

It is a fairly simple and practical solution IMO, and relatively easy to get used to. I usually prefer having strangers go to vibrate anyways, so leaving the the phone on sound mode while having the default ringer set to "Silent" (with bypass contacts set to a custom sound ringer) works well, with little need to adjust the default setting except in special circumstances. I hope this helped.

Android usually has more of a learning curve than ios, but the potential benefits from being able to directly modify software and programs makes it much more useful for those willing to figure it out 

NinaWildeUK
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Galaxy S10 Series
That's a useful and in depth solution
However considering they used to have some option and this been removed and they have since ignored people's requests for it and iPhone can don't with one click of a switch
It's just showing the lack of care ok Samsung's behalf for their customers

Why should we have to do all these steps (and again brilliant breakdown this is not a dig at you for finding a working solution) just to do something others can do with one flick?

The option should just be put in and Samsung would make thousands maybe 10s of thousands happy as I'm sure only a small percentage of people who want this feature comment
wilydodo
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Galaxy S10 Series

https://discussions.apple.com/thread/7862243

The problem with Apple's emergency bypass feature is that there is no customizability. Even if your phone is set to silent, your emergency bypass contacts will ALWAYS go to sound. The only way to undo this is to deactivate emergency bypass for each individual contact, which is equally if not more inconvenient than the galaxy UI solution.

In fact, as linked above and mentioned before, many Apple users are actually frustrated with the emergency bypass feature BECAUSE of how absolute it is. There are times you wouldn't want your bypass contact to activate a sound ringer. Take for example, a movie theater, performing arts event, or any other sound sensitive circumstance. On iOS, if I wanted to be sure that NO ONE could reach me when it would be rude to make a noise, I would have to either A) switch off emergency bypass for all of my close contacts individually (which would be super tedious and impractical) or B) turn my phone off completely. Doesn't sound so great now, right?

Well with the solution described above, if you want everyone set to vibrate, you just set your phone to vibrate. If you're in a theater and want everyone on silent, you just set your phone to silent. If you want bypass contacts to ring with sound, set your phone to sound. Outside contacts will vibrate on sound with a "Silent" ringer as default, but if you want them to also make a sound, simply set your default to another ringer with sound. You see, there is more customizability with galaxy UI and it actually covers more bases, as long as you know how to follow "If, then" conditional statements.

The Apple emergency bypass feature has its own host of critics for the reasons described above, and it shows that each implementation of a solution has it's own distinct pros and cons, and there is no "one size fits all" approach. While you may feel having an identical emergency bypass feature would be better for you, other Apple users actually hate its silent mode bypass and would probably prefer something closer to the galaxy solution (which I personally confirmed on my father's iPhone is not possible). Coding software is notoriously tricky, and attempting to "fix" one thing often breaks many others. Because directly cloning the emergency bypass feature from iOS would lead to the issues mentioned above, I am satisfied with using some technical know-how to figure out an identical, more customizable solution myself

NinaWildeUK
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Galaxy S10 Series
I understand
But my point and those of others here is just why Samsung can't offer something
Why after years of people asking for it and wanting it they can not accommodate users
As said above those steps are great and good to know. But Samsung should offer something anyway
Yes more customizable would always be helpful but they don't even give us a start point
Nononononononononono
First Poster
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Galaxy S10 Series

It's 2022. Any chance of us getting a feature that iPhone has had for years?

Ted_D
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Galaxy S10 Series

This was an easy feature on Blackberry, why is functionality of the phone and text features such low priority? Learn from the pioneers!

callater
Pioneer
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Galaxy S10 Series

so frustrating

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