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Original topic:

Emergency bypass while silent

(Topic created on: 19-04-2021 02:19 PM)
NinaWildeUK
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Galaxy S10 Series

Hi everyone,

Just got a samsung s10 after being apple foe ages

One thing i noticed was you can not seem to set texts and calls from priority people to make a sound while on silent

 

It works in DND mode but not when your set to silent or vibrate

 

How can i fix this? Is there a setting i am missing or an app that does it?

 

I have my phone on vibrate or silent a lot but i still don't want to miss messages and calls from certain people

 

Thank you

135 REPLIES 135
NinaWildeUK
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Galaxy S10 Series
No one wants a third part plug in for something that should be standard on the phone
2 years they ignore this
Apple have it
Other phones probably have it
But Samsung show their customers are not important by not putting it on
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4MM
First Poster
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Galaxy S10 Series

I have solved this issue to my own satisfaction with an automation app called Macrodroid, but I'm sure there are others that could do it equally well...I'm not familiar with Tasker but it's widely used and should have similar features.

Simply, you can set the app to monitor certain inputs and perform tasks. In this example you could tell it that even if the phone is on silent, a call from specific contacts should trigger a sound. 

I set up mine to ring an alarm if a text message come in, from specific contacts, with the word 'emergency' in it. Very simple to do - you can even set additional constraints around the macros so that they only trigger at certain times.

 These apps are free, very intuitive, and (almost) infinitely customisable. 

Michal BA
First Poster
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Galaxy S10 Series

Sound good, not really solving it for me or in general. 

I just finished my 2 weeks quarantine all calls from the police visiting me were from cell numbers, none contain "emergency" or such. 

School calling, teacher calling from a number I'm not familiar with etc.  

They will all not be covered by a manual set-up.

For me in general I like efficient apps that covers all, and not requiring more more adjustment and work from my side. I like that the company create something appropriate, I apricate it.

Anyway, thanks for sharing.  

Michal 

callater
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Galaxy S10 Series

Thank you 4MM for sharing this. Still it won't help me if  I get an urgent call from non listed number like hospital, and yet I may get a trivial call from my mother while asleep. 

Hope that Samsung will keep their promise!

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4MM
First Poster
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Galaxy S10 Series

Forgive me...I don't understand your point. 

You WANT the phone to ring for a non listed number but not from one of your contacts?

Sounds strange, but again, you can use Macrodroid. 

It allows you to do clever things with incoming calls. For example you can select specific contacts and the phone will ring, or not ring as required. 

...or, have a blanket setting as that calls from any one of your contacts does one thing, and an unlisted number does something different. 

You can have it automatically switch these actions on or off based on time of day or day of the week. Whatever you want.

That's the flexibility of apps like this. As stated, I'm sure Macrodroid isn't the only one, but it's the one I use. 

 

callater
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Galaxy S10 Series

 The callers get a message to dial 1 only in emergency, or leave a message/call later. So simple.

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DannyT
Moderator
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Galaxy S10 Series

Hi all. We've had word back from the developers and, unfortunately, there is no way to change this. They have stated they cannot change the behaviours whilst in silent mode. 

We do understand this isn't ideal, however, it does sound like the third-party app above may be an alternative solution. 

 



 


Welcome to the Community!

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NinaWildeUK
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Galaxy S10 Series
Back to iPhone for a lot of people then I guess
As they can do it with no issue
I don't think the developers can't I just recon they don't want to bother.
ChasedByDeath
Apprentice
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Galaxy S10 Series

When a third party app can offer such option then why the OEM developers can't? All we are asking for is literally an option that would allow some selected contact to ring even in silent mode. 

If the devs can't make changes to Silent mode then how about introducing a new mode that would allow exceptions?

callater
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Galaxy S10 Series

Samsung.Soooo embarrassing.