Do not Disturb App Exceptions

[RobW2]

Hi, I now have an S10+. On my old phone (not a samsung) I used to be able to turn on DND and select applications that were able to ignore the state of the DND. I cannot seem to work out how to do this anymore. Is this feature not enabled in the current version. I specifically need it for Nagios so it can inform me of sever status.

Cheers

[SaudA]

Hi @RobW2

Try this: Settings > Notifications > Do not disturb > Turn on > Allow exceptions > Select the app you wish to have as exception.

I hope this helps!

[lhagemann]

I too have a need to allow notifications from specific apps to by-pass the DND settings. 

In the Settings -> Notifications -> DND -> Allow Exceptions screen there is no option add apps. The only option is for "reminders" from apps, but that is not the same as being notified by Pager Duty when an alert comes through. 

In the Exceptions screen  Calls, Messages, Repeat Callers, Event/Task alerts (calendar), and Reminders are the only options available. 

phone info:

Samsung Galaxy S10

One UI Version 1.1

Android Version 9

[SaudA]

Hi @lhagemann,

That's quite strange. Are you able to send us a screenshot of what you see in that screen? Also, where did you buy this phone from?

[lhagemann]

I purchased the phone from Verizon. I have installed the 7 updates necessary after initial power up and still do not a way to add specific apps to the DND exception list.

[lhagemann]

It appears that each individual app has the option in their Notification settings to Ignore DND. 
App overrides are not managed via the DND settings.

[SaudA]

Ah Verizon. This must be on the American version, which is likely to be different to us here in the UK. It's best if you speak to them directly: https://www.samsung.com/us/support/ or our Community page: https://us.community.samsung.com/

[WvG90]

Right. Go to Settings - Apps - search your app - Notifications - there is a option for Ignore Do Not Disturb

[mfleete]

Hey, I've been trying to find out how to do this on the Galaxy S20 and it's slightly different to everything suggested - hopefully it will work for your S10.

Settings -> Apps -> select the app you want to allow an exception to -> Notifications -> tap on *insert App name* Push Notifications (not the on/off switch) -> turn on 'Ignore Do not disturb'

[mfleete]

Hey, I've been trying to find out how to do this on the Galaxy S20 and it's slightly different to everything suggested - hopefully it will work for your S10.

Settings -> Apps -> select the app you want to allow an exception to -> Notifications -> tap on *insert App name* Push Notifications (not the on/off switch) -> turn on 'Ignore Do not disturb