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Original topic:

Check connections when charging.

(Topic created on: 03-06-2020 08:19 AM)
Jamie88
Apprentice
Options
Galaxy S10 Series

I've had my S10 since November and hadn't had problems until a few weeks ago. When I plug in my charger, if it is plugged in one (with the little line on the silver connection) it fast charges no problem. But if I now plug it in the opposite way it keeps telling me to check connections. 

 

I thought it was the wire so I bought a new one to find it doing the exact same. Any ideas of how to stop it doing it or anything? I tried rebooting my phone but it didn't help. 

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4 REPLIES 4
BandOfBrothers
Superuser II
Superuser II
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Galaxy S10 Series

Can you take a peek with a torch inside the phone's port just to see if there is a build up of dust or debris in there which could be affecting it @Jamie88 

 

🌈 Stay Safe  🌈 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Jamie88
Apprentice
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Galaxy S10 Series

I tried that, and used a tootpick tp get anything out but there wasnt anything in there. 

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BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S10 Series

Ok @Jamie88 

 

I suggested that as I couldn't see in your post that you had done this troubleshooting already.

 

You may have to wait until the Samsung Experience Store or Samsung Service Centres re open after the COVID-19 pandemic ends and keep charging it the way you are doing.

 

Personally I prefer wireless charging albeit it's a bit slower than charging direct with a wire.

 

🌈 Stay Safe  🌈

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

Jamie88
Apprentice
Options
Galaxy S10 Series

I tried it shortly after reading another post that someone tried it on their tablet. 

Thank you very much for your help :smiling-face:

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