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Original topic:

Can't change Low Battery notification sound

(Topic created on: 29-02-2020 05:54 PM)
sadasulo
Apprentice
Options
Galaxy S10 Series

The low-battery sound is the generic default sound, which is just a little blip which I hardly ever notice. However, I can't change it, the setting is grayed out, and strangely it says it's the "Silent" one when I know it's not. I'm using the Galaxy S10 with Android 10 (on T-Mobile in the USA).

 

Samsung Galaxy S10 Low Battery notification sound Silent can't change.jpg

16 REPLIES 16
BandOfBrothers
Samsung Maker ★★
Options
Galaxy S10 Series

@sadasulo 

 

Can you confirm how you navigated to this setting in your phone and I'll check my phone for you then.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Alpha07
Voyager
Options
Galaxy S10 Series

This should help:

 

Press the volume rocker to show the volume level, click on the arrow pointing downwards, and reduce the sound of your "system" sound. The low battery noise is usually under system sound, as it is with the unlock noise.

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BandOfBrothers
Samsung Maker ★★
Options
Galaxy S10 Series

Hi @Alpha07 

 

Nope I'm not seeing that under the 'system sound ' volume control slider.  😞

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

0 Likes
sadasulo
Apprentice
Options
Galaxy S10 Series

Can you confirm how you navigated to this setting in your phone and I'll check my phone for you then.

 

I got it by long-pressing the notification then Details.

 

I also found it by going to Settings > Notifications > See All > menu > Show system apps > System UI...

 

Notice there that Low Battery toggle is grayed out.

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sadasulo
Apprentice
Options
Galaxy S10 Series

@Alpha07 wrote:

Press the volume rocker to show the volume level, click on the arrow pointing downwards, and reduce the sound of your "system" sound. The low battery noise is usually under system sound, as it is with the unlock noise.


Pressing the volume rocker then the down-arrow shows a System volume bar but the only thing I can do there is move it up or down or disable/enable it...

 

But I'm not trying to change the volume, I'm trying to change the ringtone.

 

Turning up the system volume turns up everything that goes through it, making other tones too loud. So that's not the solution.

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BandOfBrothers
Samsung Maker ★★
Options
Galaxy S10 Series

@sadasulo wrote:

Can you confirm how you navigated to this setting in your phone and I'll check my phone for you then.

 

I got it by long-pressing the notification then Details.

 

I also found it by going to Settings > Notifications > See All > menu > Show system apps > System UI...

 

Notice there that Low Battery toggle is grayed out.


Thanks for the walkthrough and Yes mine is unable to be changed too.

 

Perhaps send this as feedback via the Samsung Members App !

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

0 Likes
Alpha07
Voyager
Options
Galaxy S10 Series

You know the way when you change the volume of your device, a bar appears at the top of the screen with your volume level? At the right of that bar, there should be an arrow. Click on it, and it shows you sound, notifications, system, ringtone and bixby volumes. Turn your "system" volume down.

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sadasulo
Apprentice
Options
Galaxy S10 Series
@ExpertHelp - my reply to your previous reply already described my experience with this. Please go read that.
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AntS
Moderator
Moderator
Options
Galaxy S10 Series

Hi all, :smiling-face:

 

Just confirming for you that the sound type for the 'Low Battery' notification can't be customised. (I tried it on my UK S10 too - and asked at our end.)

 

The developers have advised us that some important system sounds are non-customisable in order to avoid user confusion that'd result from changing the entire sound system, and that they have no plans to change this for that reason.