When i ring someone who is not on my contacts list (or they have not added me). my number does not come up but instead a business name comes up. I have tried this on multiple devices and this happens. It is really annoying as I need to ring people as it is part of my job, but instead a weird business name pops up. please could you help me.
I can provide screenshots if needed.
@SuffyaanAli: Which other devices does it happen on? And on your S10, which option do you have it set as in Phone > Menu (3 dots) > Settings > More settings > Show My Caller ID?
@SuffyaanAli :Cheers! On your S10, in Phone > Menu (3 dots) > Settings > Supplementary services > Show my caller ID, what’s the option set as?
@SuffyaanAli : Cheers! Clicking into 'Show my caller ID', are you able to select 'Show number' (rather than 'Network Default')? If so, does this make a difference to how it shows up when you call someone?
I have done this a number of times, for individuals and whole business (hundreds of numbers).
The company used for phone number lookup/name presentation is called HiYa. If you go to this site and log a ticket they respond quickly and it usually take 4-5 days for the changes to filter through the system. It works well. I am surprised nobody else knows about it.