When i ring someone who is not on my contacts list (or they have not added me). my number does not come up but instead a business name comes up. I have tried this on multiple devices and this happens. It is really annoying as I need to ring people as it is part of my job, but instead a weird business name pops up. please could you help me.
I can provide screenshots if needed.
@SuffyaanAli: Which other devices does it happen on? And on your S10, which option do you have it set as in Phone > Menu (3 dots) > Settings > More settings > Show My Caller ID?
It happens on newer devices (S7 to latest) and the setting i have selected are shown below.
@SuffyaanAli :Cheers! On your S10, in Phone > Menu (3 dots) > Settings > Supplementary services > Show my caller ID, what’s the option set as?
Here are the settings I am using:
@SuffyaanAli : Cheers! Clicking into 'Show my caller ID', are you able to select 'Show number' (rather than 'Network Default')? If so, does this make a difference to how it shows up when you call someone?
I think it has not been used for business in the past. This happens to me with essentially all of the numbers that are not in my contact list.
Those are the settings I have and in no way does it solve the problem for me.
I have done this a number of times, for individuals and whole business (hundreds of numbers).
The company used for phone number lookup/name presentation is called HiYa. If you go to this site and log a ticket they respond quickly and it usually take 4-5 days for the changes to filter through the system. It works well. I am surprised nobody else knows about it.