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Original topic:

Caller id and spam protection

(Topic created on: 09-07-2020 10:11 AM)
Mel28
Explorer
Options
Galaxy S10 Series

My phone wont allow me turn on caller Id and spam protection I have contacted Samsung they didn't know why I have also contacted my network and they couldn't help 

46 REPLIES 46
STAINN
Apprentice
Options
Galaxy S10 Series

I am wondering if it's because I am in Jamaica

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STAINN
Apprentice
Options
Galaxy S10 Series

This does not work for me. What I do not know if it is because I am in Jamaica.

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Anonymous User
Not applicable
Options
Galaxy S10 Series

Before it worked on my phone, but after i updated it to Android 10 the spam protection was greyed out.

 

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ZG786
First Poster
Options
Galaxy S10 Series

I too have a Note10+ and am not seeing this setting available!  I did find an app called "Smart Call" when I searched for Apps and I enabled permissions on it.  Restarted phone... Still did not work! 😞

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Mel28
Explorer
Options
Galaxy S10 Series
hi has anyone changed from the S10 to the S20 opinions please
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MarioGalaxyS10
First Poster
Options
Galaxy S10 Series

I have the same problem on my SM-G973F with the latest available software installed. I cannot enable the "Caller ID and spam protection" feature. It's greyed out. So why Samsung is implementing or showing features on a phone when I cannot even use them ? Its very annoying since I frequently receive foreign spam calls.

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Mel28
Explorer
Options
Galaxy S10 Series
I know i find it so frustrating , my family have Samsung phones and its enabled on theirs
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Mel28
Explorer
Options
Galaxy S10 Series
I got the s20 and the caller id spam protection was greyed out but I searched for the smart call app in my phone allowed the notifications and its working no problems at all, I tried this so many times with my s10 im baffled as to why it would not work
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eberigo
First Poster
Options
Galaxy S10 Series
I have s10 from UK and spam protection was greyed out. I flashed firmware (with Odin) from Sweden (you can find firmware on Sammobile), and now I have spam protection on. You can find tutorials how to use Odin on YouTube.
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Elv1503
Explorer
Options
Galaxy S10 Series

You can download Hiya call id and block app, and set hiya as default phone app. Not sure how i got prompted to download it, maybe from within hiya in settings/apps

 

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