26-11-2019 10:11 PM - last edited 26-11-2019 10:13 PM
I am trying to connect my S10e to Windows 10 via Bluetooth. I tried everything:
Update W10 latest Drivers
Restarted everything a couple of times
Tried Safe-Mode of Samsung
Always removed my Device just to be on the safe side
Nothing worked. another strange thing is the following. When paring Windows / Samsung adds 2-3 Devices to my machine. On windows, they are shown as paired but on my Samsung, it is not. As soon as I click paring i get an error on my Samsung ( Could not connect).
I also connected other devices like my Airpods, Bluetooth speakers etc. Everything worked.
11-11-2020 01:45 PM in
I have S10+ and I used the app in Windows10 called "Your Phone" and it corrected the problem on the issue.
My phone now connects to my notebook via Bluetooth, I can make and receive call and make calls, and file transfer work both ways.
14-12-2020 04:08 PM in
I am also having the very same issue. I've tried everything that's been recommended (clearing Bluetooth cache & data / resetting all networking settings etc.
My windows laptop connects to my phone via bluetooth and I can even send files from my laptop and receive them fine on my phone - but it absolutely refuses to work the other way around.
Also, my phone connects to all other bluetooth devices, just not to my laptop (Windows). It's soooo frustrating! This is such a basic feature and really shouldn't be causing this much trouble!
22-12-2020 04:47 AM in
The only way I have found to transfer files from my Galaxy to my pc is to do this:
Start -> Settings -> Devices ->
Once you're on the Devices page, confirm Bluetooth is set to "On" and then look at the menu on the right side of the page. Under Related settings click on the link Send or receive files via Bluetooth.
A box with Transfer files using Bluetooth will appear. There are two options, pick one and click Next. The next page says Waiting for connection. Find the file you want to transfer and continue to follow the prompts. It's bothersome because you have to do this for every file you want to share, but it gets past the Connection failed message on the phone.
07-06-2021 02:50 PM in
So the issue here is not that it won't pair, because on the PC it shows up as paired, and you can initiate file transfers from the PC. The issue is that the phone tries to connect using phone and/or audio calls, and for that you need to have handlers installed on Windows. The 'Your Phone' app is an example of such an app that is able to handle Bluetooth phone calls, once you started that app it'll be able to connect for phone calls.
If you want to stream audio to your PC, you'll need an audio app that'll receive the audio and send it to your speakers. Go to the Window store and search for "Bluetooth audio receiver". Note, Windows 10 only has this capability since the may 2020 update (version#2004).
04-09-2022 05:21 PM in
This is the solution! This is it! Even now in mid-2022, I was not able to get this working with my S10 and Windows 10 fully updated. The Bluetooth Audio Receiver app in the windows store worked immediately. Thanks Sylvester!!!
09-09-2022 07:40 AM in
Clear Cache and Data of Bluetooth
Go to Settings on your Galaxy S10.
Look for the Apps option and tap it.
Tap on the three-red dot (located on the upper-right corner of the screen).
Hit “Show system apps”.
Select Force stop.
Tap Clear cache and then Tap Clear data.
Restart your Samsung Galaxy S10.