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Original topic:

Apps settings bouncing out

(Topic created on: 27-12-2021 06:58 PM)
Stormy19
First Poster
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Galaxy S10 Series
I cannot uninstall a new QR Scanner app from Google play. It tried to access accessibility settings. Now I cannot get into app settings. It bounces out. Also have to hard reset phone. It won't let me power off and reset. Help
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3 REPLIES 3
Anonymous User
Not applicable
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Galaxy S10 Series
There are some dubious QR Scanner apps out there. New flagships come with one installed.

I'm fearful here that you've downloaded a rogue. Have you gone to:
Settings
Apps
And searched for the rogue in there?

If not then hard reset from settings might be your only option
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Stormy19
First Poster
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Galaxy S10 Series
I know which one it is but I can uninstall it. I can't even do a hard reset!
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Pugs1957
Samsung Maker ★
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Galaxy S10 Series
Stupid question but do you know it needs to be connected to your PC to reset? Personally, I would try removing the app in safe node, first.
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