Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Android 11 update

(Topic created on: 07-02-2021 12:47 AM)
Raydudya
Apprentice
Options
Galaxy S10 Series
The latest android 11 update has ruined my phone,  what is Samsung doing about this. 

6 REPLIES 6
BandOfBrothers
Samsung Maker ★★
Options
Galaxy S10 Series

In what ways has it “ ruined ” your phone @Raydudya 

Some aspects can be changed via Samsung Goodlock if you wish or a launcher such as Nova Prime and feedback can be sent from your Samsung Members App to Samsung.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Samish
Apprentice
Options
Galaxy S10 Series
can you be more specific?
0 Likes
Raydudya
Apprentice
Options
Galaxy S10 Series
Web pages coming back as unfounded, no wifi/4g signal found, even though other devices are connected.
0 Likes
Ferenc75
Voyager
Options
Galaxy S10 Series
did you made it the clear cache process after updated your phone?
0 Likes
BandOfBrothers
Samsung Maker ★★
Options
Galaxy S10 Series

That's not good @Raydudya 

I've updated to Android 11 and Samsung One Ui 3.0 and fortunately do not have these issues.

I'm not sure that it's the update itself but that of some kind of clash with your apps.

First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

Then if needed Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. 

As a very last resort back up and remove any relevant sd card and factory reset.

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Raydudya
Apprentice
Options
Galaxy S10 Series
All sorted rang samsung helpline, the lady I spoke to connected to my phone and sorted the issue, very impressed.