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I work from home. So most of the time I am in one location, secure and do not need to lock the phone. It is is a realy pain having to unlock the phone all the time. Lock automatically only gives 30 miniutes before an atomatic lock and I see no way round that  - pity it does not give longer periods or even no auto lock.

 

Smart lock was an inetersting feature which should allow my phone to not lock in a specific location such as my house or place or work - but it does not work.

 

Pity there is just not one place were you can simply turn lock on or off.

5 REPLIES 5
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Superuser I
Superuser I
Sorry to hear that smart lock doesn't work.

Do you have location services off by a chance? If its off that might explain why it doesn't work.
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Superuser I
Superuser I

As I also use a Samsung Gear s3 Frontier Watch I use smart lock so that when my watch is on and connected the Note 9 stays unlocked. 

 

I have seen previous posts where people were getting mixed results with trusted locations and as such is a hit and miss affair it seems. 

 

 

My advice comes from being a UK Samsung Phone User.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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I have location on. It does not work. I guess anoth Samsung gimack!

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Thanks for your feedback. Samsung emailed to ask me to tick an Accepted Solution but unfoturanlty Samsung you have not solved this techincal problem.

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Superuser I
Superuser I

The email from Samsung is automated as far as I'm aware which is designed to keep the forum ordered as some do forget to choose a solution. 

 

Accepting a solution then can go onto help someone else looking for assistance. 

 

My advice comes from being a UK Samsung Phone User.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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