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Original topic:

watch steps dont sync properly after phone upgrade to one UI

(Topic created on: 02-02-2019 08:03 PM)
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mercman
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Since upgrading to android 9 and one UI Samsung health only syncs the step data from my Samsung galaxy watch for the day I connect via bluetooth. In the past it would transfer all the step history since the last sync. Please fix this. As I dont want to sync daily to save battery life on the watch

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Solution
mercman
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yep, had latest version, fixed it by uninstalling Samsung health and reinstalling it

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2 REPLIES 2
Glitchad
Apprentice
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Do you have the latest version of the app? Try clearing the apps cache.
Solution
mercman
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yep, had latest version, fixed it by uninstalling Samsung health and reinstalling it