Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung customer services pop up store. I had a problem with my NEW note 9 very good customer services

(Topic created on: 22/09/18 12:21)
Steve1957
First Poster
Options
Galaxy Note9 Series

I had a problem with my new Note 9. It was getting hot. Took into pop up store in Lakeside Essex . Exchanged with no hassle they even transferred all my files to this new phone . Great customer services. 

 

Well done!!!

0 Likes
Reply
4 REPLIES 4
ChrisM
Moderator
Moderator
Options
Galaxy Note9 Series

Great to hear your experience was a good one, @Steve1957! Thanks for sharing!

0 Likes
Reply
TheArchetect
Navigator
Options
Galaxy Note9 Series

sounds good! pity samsung don't have stores like apple. it would be good to know when and were these pop up stores are? I suggest samsung email their subscribers.

0 Likes
Reply
ChrisM
Moderator
Moderator
Options
Galaxy Note9 Series

Great to hear your experience was a good one, @Steve1957! Thanks for sharing!

0 Likes
Reply
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy Note9 Series

@TheArchetect wrote:

sounds good! pity samsung don't have stores like apple. it would be good to know when and were these pop up stores are? I suggest samsung email their subscribers.


I have a Bricks and Mortar Samsung Experience Store in my U.K City Centre and have seen a couple of Pop Up Stores in a nearby Shopping Centre too. 

 

I much prefer hands on before buying instead of using online and this way support I believe is better. 

 

Retail Units and Staff cost money so I can understand why not all countries and indeed not all cities in the UK have these shops. 

 

I'm not 100% sure if these Pop Up Stores are Samsung owned or run my a 3rd party. 

 

Perhaps one of the Team here can advise ?

 

 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

0 Likes
Reply