28-03-2020 12:38 PM in
Galaxy Note9 SeriesYou make two-step verification by default in Samsung Cloud . When I try to get code - I never received an SMS.
Entering my number to receive a verification code via SMS, I never received an SMS.
I wrote three times in support indicating my number. Each time the answer was the same, which did not help me.
I try all possible action. Even Two-Step Verification feature on the Samsung Account's website and on mobile. Even switch to a different internet connection.
I ask you to pass this on to the higher technical staff and deal with this problem.
I can assume that the fact is that your servers stopped sending SMS to my Azerbaijani mobile operator (https://www.bakcell.com).
As I understand it, you have limited the access of residents of the whole country from their personal data
04-04-2020 04:47 AM in
Galaxy Note9 SeriesI am having exactly the same issue. Any ideas on how to solve it?
06-04-2020 02:59 PM in
Galaxy Note9 Seriesno way. this brainless deny the problem
23-06-2020 07:05 AM in
Galaxy Note9 SeriesHello guys, i had the same problem. I have found that a number in the international format must be entered during verification.