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Original topic:

one ui problem Note 9

(Topic created on: 10-03-2019 09:26 PM)
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bagreev_e_l
Student
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I have a problem with One UI on my Note 9. After some time apps in a background mode are closing up even fixed in the multitask mode. How can I fix it?

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BandOfBrothers
Samsung Members Star ★★
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@bagreev_e_l 

 

Is this affecting all your apps both stock and downloaded or some of your apps ?

 

Check the apps haven't been chosen to be put in sleep mode after a while. Choose to keep them awake instead.

 

If needed a Samsung Experience Store or Samsung Service Centre can run a diagnostic test on the phone for you.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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bagreev_e_l
Student
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This affects all apps. I checked the sleep mode. It didn' help. Also, I did reset to factory settings and have the same problems.
I was in Samsung Service Centre in Kyiv. They say they could do nothing

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