26-02-2019 09:45 PM in
Hi everyone ..
In the past week I bought my new phone .. galaxy note 9 with 128GB storage , it was brilliant and epic phone until I woke up after 3 days to check my facebook feed .. and surprised when I touched the screen because there was a loud popping/cracking sound .. it kept making that sound in every touch until the sound became quieter , and the problem wasn't solved until now .. I still can hear the sound when I press on my screen nearing the borders
Note that the phone didn't ever fall or something like that from the day I bought and until today
Plus im not using screen protector
Im only using the case that comes with the phone .
What should I do ?
And how can that affect my phone ?
Plus did anyone face the same problem ??
Solved! Go to Solution.
27-02-2019 05:18 AM in
Yes others have been affected and have posted here on the forum to discuss it.
If this was my phone I'd check any returns cooling off period to have it swapped out by whoever supplied it originally.
In my opinion It may not affect the phone in the long term but you'll always know its there and won't be able to forget about it.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
27-02-2019 05:18 AM in
Yes others have been affected and have posted here on the forum to discuss it.
If this was my phone I'd check any returns cooling off period to have it swapped out by whoever supplied it originally.
In my opinion It may not affect the phone in the long term but you'll always know its there and won't be able to forget about it.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
30-05-2019 01:25 AM in
Hi, I have the same problem. Did you find a solution?