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Original topic:

Note 9 screen lock.

(Topic created on: 17-12-2018 02:20 PM)
Luis52
First Poster
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Hi all,

 

I have my screen lock setup with finger prints, and face recognition, try all tipes, patern, password, pin, iris, they all work and unlock the screen.

Problem is that if I swipe only the finger on the screen will unlock the phone too, this me or any person or any place as I don't have the smart lock on.

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5 REPLIES 5
MasukaH
Voyager
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Hiya @Luis52

 

Can you have another look at your settings to see if Smart Lock is On or Off? Here's a guide to help you 

further: https://www.samsung.com/uk/support/mobile-devices/what-is-smart-lock-and-how-do-i-use-it/ 

 

 

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Bades1978
Troubleshooter
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Hi @Luis52,

Just a thought here try covering the top of the phone and swipe as mine unlocks all most in a instant as the phone will see your face and unlock the phone or get someone else to try it. :smiling-face: Please let us know how it goes so we can help you further should the need arise.

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DannyT
Moderator
Moderator
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Were you able to check the Smart Lock, @Lusi52?

Have you figured this one out?

Welcome to the Community!

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Luis52
First Poster
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Hi,

All good now, thanks for the reply.

 

Regards.

DedSecTv_YT
Apprentice
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That's you bud. My smart lock is on. If your having trouble with it even though it's on try switching it off, restart the phone, then switch smart lock back on.

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