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Original topic:

Missing gallery albums after Note 9 recent update

(Topic created on: 08-10-2020 06:57 PM)
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MelMelx
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Today I noticed that 2 of my gallery albums are missing. They were camera folders and 1 had over 1000 pics and the other had over 800. I had them before the recent update. I looked everywhere on my phone and I'm really upset. Anyone know how this happened or where I can find them???

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AndrewL
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@MelMelx: If you open the Gallery app > Albums > Tap the 3 dots in the top right > Hide or Unhide Albums, can you see an option to unhide the missing albums? If not, tap the 3 dots in the top right once again > Recycle Bin, and check to see if the images have found their way in here. If they have, press and hold on a file to select it, then select any other files you'd like to recover, and hit 'Restore'. If you have a Samsung Cloud backup, tap the 3 dots > Settings > Sync With Samsung Cloud > On, to see if you're able to recover the images in this manner. 

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MelMelx
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Yes I have checked all of those and still nothing. 😔

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