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Original topic:

the last android update

(Topic created on: 04-01-2021 06:11 AM)
mokasha
First Poster
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After the last android update my phone becomes restarting every few hours without any reasons, please some body to advise.

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1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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The first things to do are 

 

1. Ensure all apps are up to date in your Playstore. 

 

2. First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

 

3. Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. 

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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