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Original topic:

the last android update

(Topic created on: 04-01-2021 07:11 AM)
mokasha
First Poster
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Galaxy Note20 Series

After the last android update my phone becomes restarting every few hours without any reasons, please some body to advise.

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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
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Galaxy Note20 Series

The first things to do are 

 

1. Ensure all apps are up to date in your Playstore. 

 

2. First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

 

3. Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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