Samsung Note 20 4G on o2 UK.

[Bigbro69]

Hi all. Quick question.

I have a Samsung Note 20 4G on o2 in the UK and still stuck on Android OS 11 and U.I 3.1. 

Can I ask if anyone can help to get the latest U.i 4.0 and if there will be a chance my handset will get the Android OS 12 update.

[Daz73r]

Samsung has promised three years of Android updates to all Galaxy S10 and Galaxy S20 variants in the Galaxy S series.

[Daz73r]

It maybe O2 holding it back

[leicesterMan]

3 years, is that what £1400 buys you, 3 years, pathetic Samsung, the time it takes them to sort out one bug , it's been 3 years

[Daz73r]

Unfortunately yes I went from S10+ to S22u had the S21u but the wife has that now

[Bigbro69]

Is there anything I can do to get the update pushed to my device?

[Daz73r]

Try another sim or factory reset

[Bigbro69]

Performed factory reset with no success.

[Daz73r]

Wait for SP to release

[Bigbro69]

Apparently I am using a device from Argentina. If I was on a VPN for Argentina do you think I might be able to get an update via that method?