17-01-2021 02:11 PM in
@SamDemp: Hi there. Is your issue occurring while you're using a certain app or feature, or is it random? To troubleshoot the issue, please press the Volume Down and Side Keys together for around 10 seconds until the phone restarts to perform a Soft Reset. If the issue persists, try restarting the phone in Safe Mode and monitoring the performance. If you notice that the One UI errors don't occur in Safe Mode, restart the phone as you would normally and delete any recently installed 3rd party apps. To proceed, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode > With Safe Mode enabled, ensure Airplane Mode is turned off.
10-02-2021 08:54 PM in
Hello, I have this problem since 6th Feb. Your solution did not help. The problem is continuous, regardless of any app I use, it occurs also in Safe mode. The UI Home just stops every 3 seconds. The phone is useless like this.
22-01-2022 06:52 PM in
Imalso having the same issue with S20.
ONE UI keeps cycling with homescreen / blank screen / homescreen every 3 secs or so.
Extremely frustrating! I've tried clearing cache, factory resetting, running in safe mode but still happens.
Any help on this would be greatly appreciated before I throw it out the window!