Two of the four reps promised me I'd receive the code by 6pm today, you could tell they were lying but I couldn't be bothered to argue after speaking to four of the *****s. Well it's 18:20 and no email. I guess they said 6 knowing the phone line closed then. Absolute joke. Why should we have to chase it and how the hell can the promotions team not know what's going on. What with this and the awful battery life I think it's a return for me.
Apart from the battery life, I totally agree with you. I'm getting excellent battery life, much better than the not 9 I came from. Anyway I decided to purchase the £1 offer for the xcloud ultimate for the time being, fed up with waiting
Just be careful what email you sign up with, Samsung have now announced the 3 month trial is not available to anyone that's had a live account before. I came from Mate 20 Pro and the battery life was literally 3 times longer for me. I'm gutted because I love the Note phone.