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Original topic:

Note 20 Ultra Speaker Picking Background Noise Issues

(Topic created on: 16/09/20 19:52)
shihab910
Apprentice
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Galaxy Note20 Series

Facing much problem in whatsapp and messenger call. Too much Background noise being picked up by my speaker of Note 20 Ultra which is bothering the person at the other end. Downloaded latest security patch, did several restarts and also a regular reset. No change. Things seem fine while talking via phone and Bluetooth headsets, but really bad in speaker, especially in the third party apps. So disappointed. Found many people facing similar problem in another forum.  Please pick this issue Samsung and provide an immediate fix for this via an update. This is really sad.

20 REPLIES 20
Mrproblems
Apprentice
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Galaxy Note20 Series

I have the exact problem WhatsApp video calls can hear YouTube if not that, then a high pitch  coil whine, bit like when you put two phones together on call and you get a high pitch sound fade in and out.

shihab910
Apprentice
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Galaxy Note20 Series

Exactly. They should pick this issue and resolve this immediately. This is unacceptable in a phone of this price.

Misstexas2
First Poster
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Galaxy Note20 Series

I have a similar problem that happens when my boyfriend and I are talking and watching a tv show at the same time. Loud clicking and screeching noises. We've been doing this on several phones for the last 3 years and this is the only phone we've had the problem with. Sure is annoying. 

shihab910
Apprentice
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Galaxy Note20 Series

I updated my phone to the latest September update, yet no solution.

aramil
New Member
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Galaxy Note20 Series

Same issue here. Intermittent background noises when listening music and/or phone calls. Very dissapointed with my new Samsung device, being an old loyal Samsung's customer. Now need to send the device to repair, with all the time & money issues related to it. 

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chetankaul
New Member
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Galaxy Note20 Series

Have you found a fix for this yet? I'm having the same issue, and they don't take returns in India so I'm stuck with it.

chetankaul
New Member
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Galaxy Note20 Series

Have you found a fix yet? I'm having the same issue.

xjos15
Observer
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Galaxy Note20 Series

I'm having the same problem with Messenger. Everyone on the call hears an echo. Anyone got a solution yet? I got my Note Ultra 5G a month ago and I'm thinking of returning it. This is very frustrating for a flagship. 

caz1121
New Member
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Galaxy Note20 Series
I have the same problem, less with third party apps though and more with calls directly through the phone app. On handset audio it is crystal clear. If switched to speaker phone within the call, the person at the other end says they can hear a screeching/fading high pitch whine. Thought it may just be my handset but I see there are a few that are having issues with the same issue... This needs resolving and fast 😕