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Original topic:

Note 20 ultra sim card issue

(Topic created on: 22/10/20 17:05)
Members_UEgw38m
New Member
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Galaxy Note20 Series

I bought yesterday a note 20 ultra, and every few hours  i notice that he stops recognizing sim card, and no sim card icon is shown. I have to restart the phone and then it works again. This the fourth time in two days

 

 

9 REPLIES 9
AndrewL
Moderator
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Galaxy Note20 Series

@Members_UEgw38m: Sorry to hear that you're experiencing this issue. Can you try powering off the Note 20 Ultra, remove the SIM card and rub the gold contacts with a clean, dry cloth, then re-insert it and power the phone back on. Does the issue persist following this step? If so, do you have access to another compatible SIM that you can try, as this will help to determine if the issue lies with the phone or your current SIM. If you don't have access to one, please reach out to your network directly to request a SIM swap. 


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Joel03
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Galaxy Note20 Series

Hello,

 

I have the same issue, My sim card from simple mobile  works perfectly  on the note 10 +   but  does  not  work properly  on the new note 20 .  I turned the phone off and  on several times , it picks up the network for few seconds and  disappears right after.  When   I activate the wifi,  the network   becomes unavailable completely. 

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D41
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Galaxy Note20 Series

It is a factory defect. When the phone heats up It Lose's contact with the card.

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Tope222
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Galaxy Note20 Series

I have the same issue, reported in Samsung no reply yet. Happening after the last firmware upgrade.

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Pinkwindmill
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Galaxy Note20 Series
I'm having the same issue. fine on the Note 10
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paulotome
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Galaxy Note20 Series

I've got the same problem with mine too, I got my Samsung for almost 5 months, but 1 week ago it has started to say that there is no sim card inserted, happened twice in a week, I have to restart the phone, what can I do to get this problem solved please

Thanks 

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Mrmlgoodwin
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Galaxy Note20 Series

I also just posted this to the mod.

I got a Note 20 a couple of months ago (Verizon), and it also has trouble recognizing the SIM. I accidentally cracked the screen, got a replacement phone, and the new phone also has this problem. I went and got a new SIM card, and it's STILL a problem. How do I fix this? 

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Mrmlgoodwin
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Galaxy Note20 Series

I accidentally responded to the original post instead of you, the moderator.

I have the same problem and have tried every solution listed. 

I got a Note 20 a couple of months ago (Verizon), and it also had trouble recognizing the SIM. I accidentally cracked the screen, got a replacement phone, and the new phone also has this problem. I went and got a new SIM card, and it's STILL a problem. How do I fix this? 

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NickSuiu
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Galaxy Note20 Series
Same problem with my Note 20 ultra, 3rd time in a week
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