22-10-2020 04:05 PM in
I bought yesterday a note 20 ultra, and every few hours i notice that he stops recognizing sim card, and no sim card icon is shown. I have to restart the phone and then it works again. This the fourth time in two days
22-10-2020 04:10 PM in
@Members_UEgw38m: Sorry to hear that you're experiencing this issue. Can you try powering off the Note 20 Ultra, remove the SIM card and rub the gold contacts with a clean, dry cloth, then re-insert it and power the phone back on. Does the issue persist following this step? If so, do you have access to another compatible SIM that you can try, as this will help to determine if the issue lies with the phone or your current SIM. If you don't have access to one, please reach out to your network directly to request a SIM swap.
22-10-2020 05:36 PM in
I have the same issue, My sim card from simple mobile works perfectly on the note 10 + but does not work properly on the new note 20 . I turned the phone off and on several times , it picks up the network for few seconds and disappears right after. When I activate the wifi, the network becomes unavailable completely.
31-01-2021 08:18 AM in
I've got the same problem with mine too, I got my Samsung for almost 5 months, but 1 week ago it has started to say that there is no sim card inserted, happened twice in a week, I have to restart the phone, what can I do to get this problem solved please
16-02-2021 02:34 PM - last edited 16-02-2021 02:37 PM
I also just posted this to the mod.
I got a Note 20 a couple of months ago (Verizon), and it also has trouble recognizing the SIM. I accidentally cracked the screen, got a replacement phone, and the new phone also has this problem. I went and got a new SIM card, and it's STILL a problem. How do I fix this?
16-02-2021 02:37 PM in
I accidentally responded to the original post instead of you, the moderator.
I have the same problem and have tried every solution listed.
I got a Note 20 a couple of months ago (Verizon), and it also had trouble recognizing the SIM. I accidentally cracked the screen, got a replacement phone, and the new phone also has this problem. I went and got a new SIM card, and it's STILL a problem. How do I fix this?