Holy hello. I seriously got this phone a month and a half ago and the screen is filled with scratched even with a protector on. And yes, I checked for the Samsung screen protector but its not there. Someone please help. I feel like this screen is even worse than gorilla glass 5. This should not be happening
Are you in the eu or the United states @Dissatisfied
I ask because if in the United states then the N20 Ultra supplied there did not get a screen protector pre fitted.
I'm in the UK and the N20 Ultra supplied by Samsung UK does have a screen protector pre fitted.
I also imported a N20 Ultra from Hong Kong and this too had a factory fitted screen protector.
They are well fitted and only by using a fingernail on the edge can you detect and remove it.
I removed mine on both and fitted a Whitestone Dome Glass Screen Protector.
This option can also hide scratches because it uses a silicone adhesive to affix the glass protector so it fills in the scratches.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
I have the same problem. The condition of the note is worsening then any cheap set. I have called the customer centre, but they don't have any solution.
Can't begin to thank you for sharing this information! You're a legend mate. I thought I had lost my phone's brand new condition but Samsung to the rescue - it was not my screen that was scratched by my keys as I thought, but merely the screen protector. Hallelujah! 🙂