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Original topic:

Note 20 Ultra S Pen doesn't write in flow/ Have to press very hard

(Topic created on: 27/08/20 23:51)
usmananjum
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Galaxy Note20 Series

Just found that the S Pen in Note 20 Ultra is not working properly, laging behind and have to press the S Pen very hard to make it register on the screen but when cursor hoovers on the screen but not registering any action unless pressed very hard.

Any solution, reason of this annoying issue ?
 
Many Thanks
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11 REPLIES 11
Rooster1
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Galaxy Note20 Series
I've had no issues with my new note 20 ultra. sounds like faulty tech. Couldn't say whether its hardware or software.
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EllyH
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Galaxy Note20 Series
Do you have a screen protector on your phone? Have you tried changing the screen sensitivity up in S Pen settings?
usmananjum
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Galaxy Note20 Series
I have screen protector which came with Note 20 from Samsung. It was working fine first couple of days but from last 2,3 days, it is not writing in flow.
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MrsS
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Galaxy Note20 Series
I had a similar problem with mine. it has improved over recent days but I had a live chat through here with Samsung and they are sending me out a replacement S-pen
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usmananjum
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Galaxy Note20 Series
Just found a solution on this issue, no sure if this is permanent or temporary, even though Samsung advised to contact retailer, retailer ask to send phone back and they will replicate the issue and may exchange the handset in 5, 7 days after receiving the hand set, solution for this issue is the tip of the S pen needs to pressed all the way down, and after that S Pen is behaving normal because once the tip is all the way down a tiny pressure can be detect on the Note 20 screen and make it register all the writing and clicks.
But really frustrated as for this little tiny issue Samsung could have send new S Pen but they advised to return the complete whole handset to retailer and then retailer had given 5, 7 days time frame excluding postage time to send new replacement.
AandM
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Galaxy Note20 Series

Hey Usman, how are you doing. I had the same problem with my note 20 ultra s pen. Please change your s pen tip with a hard one instead of the one that is kinda soft rubber feeling. Reset the S Pen and things should be fine. I had same problems s pen touch was acting up and I needed to press it hard for typing. Doing above solved the problem. 

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Bharwah
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Galaxy Note20 Series
So basically Long story short I receive my note 20 ultra yesterday upon opening and noticed that its been used by someone and sent back I purchased the device expecting to receive a brand new device not a returned one, how would you act?? and upon setting it up noticed the s pen makes too much like a clicky type assuming the previous owner probably pressed too hard or maybe its in my head but also compared it with my brothers his one doesn't make noise , either way my brothers like shut up and stick with it as i bought the device on black Friday sale but wanted to exchange colours from bronze to black, it even came to a point when the blackfriday deal ended the were saying we can refund you , what do you think i should do??
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Alex Note 20
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Galaxy Note20 Series

I Found this same issue on my mobile while using the back cover with magnetic sticky pad, Once I removed the cover its started working.

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Nicholle
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Galaxy Note20 Series

My note 8 came with extra tips but my note 20 ultra 5g didn't come with extra tips.

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