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Original topic:

note 20 ultra restarts when in pockets - any fixes?

(Topic created on: 12-10-2020 05:21 PM)
limazh
First Poster
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Galaxy Note20 Series

hi 

my note 20 ultra does sometimes a restart when I have it in my pockets. are there any fixes for that? - and yes restart toggle is off.. 😉

cheers m.

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6 REPLIES 6
Aklima
Troubleshooter
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Galaxy Note20 Series
Hello,
please go to setting and then click device care and the click on the 3 little dot on the right hand side and and click the option for advanced and check if ur auto rest is on. If it is gone please close it.
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limazh
First Poster
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Galaxy Note20 Series

hello

no it's off.

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Aklima
Troubleshooter
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Galaxy Note20 Series
Hi,
Maybe you can do factory reset
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Npah3
Navigator
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Galaxy Note20 Series
have you set the accidental touch option?
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limazh
First Poster
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Galaxy Note20 Series

I did that yesterday. as well as wiping the cache partition. didn't help. 

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limazh
First Poster
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Galaxy Note20 Series

yes it's enabled

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