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Original topic:

Note 20 ultra(Dual SIM)

(Topic created on: 28/01/21 01:01)
Afunky
Observer
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Galaxy Note20 Series
Dual SIM always on not working.When I turn it on,it gives a message : updating settings~Sim card 1 failed and sim card 2 failed. Has anyone experienced this problem? Any help would be appreciated.
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blueberry_cheesecake
Troubleshooter
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Galaxy Note20 Series

@Afunky 

 

-kindly ensure SIM cards are working fine with other phones

-reset the APN / head to settings → mobile network → Access Point Names (APN) → Reset the APN

-restart the phone

-select a mobile network when prompted 

 

thanks 😉


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blueberry cheesecake so delicious
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Members_B7V6ds0
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Galaxy Note20 Series

Hello,

I have the same problem. Resetting the APN did not solve the problem. Stil I am not able to switch on "Dual SiM always on". The SIM 2 failed. It would be very useful if anyone can help me (us), because I see that there are many people with the same problem.

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