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Original topic:

Note 20 Ultra 5G reboots when connected to USB device

(Topic created on: 13/12/20 17:29)
Brumsle
First Poster
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Galaxy Note20 Series

Hi!

My brand new Note 20 Ultra 5G is working and loading totally normal, but as soon as I connect something other than the charger via usb-c it freaks out. The headphones that come with it sometimes work, sometimes they don't, but anyway they cause the phone to be muted once tey are unplugged again. And if I connect a USB - C Hub that I use for my Ipad Pro and my old S8 to connect my Steinberg UR22 Audio Interface it causes the Note 20 to reboot. Is this a hardware problem or a software conflict? 

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1 REPLY 1
BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

The headphones should work all the time @Brumsle , never mine anything else plugged  into it.

 

Do use a torch to check for anything that maybe lodged in the port.

 

If this was my phone then I'd gave it swapped out within any relevant Cooling Off Period.

 

Its too new to put up with issues.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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