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Original topic:

keyboard updating continuously on note 20

(Topic created on: 07-01-2021 05:20 PM)
Natchita
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My Note 20 has keyboard not showing with message "Updating Samsung Keyboard....". All day today after software update last night. I cannot use keyboard at all or stop iit updating. Please help.

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AndrewL
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@Natchita: Can you try a Soft Reset by pressing the Volume Down and Side Keys together for around 10 seconds until the phone restarts? If the issue persists, head to Settings > General Management > Language & Input > On screen Keyboard > Manage Keyboards > All Off > Back > Select Samsung Keyboard. To further troubleshoot your issue please go to Settings > General Management > Language and Input > On-Screen Keyboard > Samsung Keyboard > About Samsung Keyboard > Tap the 'i' in the top right > Storage > Clear Cache > Clear Data > Restart your Note 20. Please be aware that this will remove any personal settings from your keyboard. 

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