How-to: Claiming Note20 pre-order reward & how do I choose the buds or xbox game?

[12cass34]

I pre ordered the note 20 ultra in order to qualify for the free ear buds. How do I choose the buds instead of the xbox game?  

-----------------------------------------------------------------------------------------------

Editing the first post so that Members app Community users can see the advice given:

"That's right once your claim has been validated and you have been emailed your e-voucher code, you'll also be asked to select which reward you'd like to receive: either a Gaming or Music reward. 

Gaming Reward: 3 months subscription to Xbox Game Pass Ultimate, MOGA XP5-X+ Game Controller and Wireless Charging stand.

Music Reward: Samsung Galaxy Buds+ in white. (Or the Buds Live in Mystic Bronze is went for the Ultra!)

Link to Help page for these promo claims: https://20202.samsungpromotions.claims/gb/en/pages/notepreorder/home"

Edited by AntS 27/08/2020

[mo786]

thanks this is the right link

[Shawsy65]

That is just note pre order , I got the s20 ultra , not a note.

[NoteGuyIreland]

It works pretty quick, I claimed on Thursday and had validation email already on Friday, so just waiting for the voucher which can take up to 48 hours.

[Sebio26]

 Pour réclamer les cadeaux il faut se rendre dans l'application Samsung membre, sélectionner la case avantage, cliquez sur le lien qui vous permet de copier votre code dans le presse-papier,ensuite rendez-vous sur la page de Samsung comme si vous alliez acheter l'un des deux options de cadeau que vous souhaitez et au moment de payer vous rentrez le code que vous avez copié dans l'application Samsung membre et au moment de payer on ne vous demandera pas votre carte de paiement vu que la facture

 

 

 

sera passée à gratuit, je vous ai fait une capture d'écran des 3 étape à effectuer avant d'aller vous rendre sur le site de Samsung pour commander le cadeau de votre choix et si vous êtes dans les 15000 1er avoir acheté le Samsung galaxy note pour le Samsung galaxy note 20 ultra vous pourrez réclamer votre prix.

[Richiervf]

Hi all,

So, I have received my e-voucher via email, I follow the link to see the 2 options (x-box thing or buds live), under each one is the option to 'choose this gift' (see picture), but, when I try selecting one nothing happens, nowhere to enter my voucher code, no opening of a new page, no confirmation, nothing...

Anyone else experience this?

Cheers,

Richie.

[Richiervf]

Hi, so, I tried the link again today and it worked, I clicked on the 'Chose This Gift' button and it brought me to the order screen where I could put in my evoucher and then went through all the other steps to complete the order, I have also received email confirmation of both the order and the payment.

The issue I was having is obviously fixed - hope everyone else has the same luck...

Cheers,

Richie.

[Egyakuma]

Has anyone recieved their samsung pre-order gift?
I ordered Samsung note 20 untra, and requested for my gift. I recieved a validation email that l will be sent e-voucher to choose my gift but still have not recieved anything

[Members_AtIeidv]

i preordered the with buds which i received at the same time as the phone. Also on offer through samsung at the same time was an additional free gift of wireless charger to claim at the end of September/October. ive not seen any further info on claiming this. any one know anything?

[AlexTGates]

Hi All,

I've received my Gaming bundle hardware, however I'm still waiting on details for the xbox gaming pass.
Seeing as Microsoft have just doubled the cost of their monthly subscription i'd very much like to take advantage of this!
I have checked my claim status and all my emails on the promotion and I have not got any code or instructions of how to claim this xbox pass.

can anyone point me in the right direction?

Thanks,
Alex

[melly666]

I got my device months ago promised me them if I sent this then tht I did all they asked I still haven't received mine , will defo be complaining good luck shame was supposed to be a good deal would be nice if 02 sorted it out I have all texts ridiculous u ask 4 proof I got it from 02 &there Samsung 01 war bud please help this has been going on since June any help would be lovely many thanks