how to change mobile data on galaxy note 20 from sim 1 to sim 2

[jubel59]

I just recently bought a Samsung galaxy note 20.  My mobile data is fixed only on sim1.  How can i change the mobile data from sim 1 to sim 2.  When I click on mobile data sim 1 and off only appears .  The option sim 2 does not appear.

[BandOfBrothers]

Are you not given options in your sim card manager settings in Connections @jubel59  ?

[jubel59]

there was no option for sim2.  What appears only is sim1.  I bought it from smart .  I was advised to bring it to any smart store.  sim 2 might be locked and need to be opened by the store.

[BandOfBrothers]

Let us know how you get on.

I wish you all the best with this. 

[jsamarielle]

hello do you have update on this? just had my samsung note ultra, same concern, its from smart as well.

[jubel59]

Yes I need to have it unlocked by Smart.  I have to bring it to any smart store.  

[jsamarielle]

ok thank you so much