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Original topic:

GALAXY NOTE 20 ULTRA AUTO RESTORE MISSING

(Topic created on: 09/02/21 23:54)
Members_9OWapyR
Observer
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Galaxy Note20 Series

i have a galaxy note ultra 20     just got bk from repair after a new screen and battery ( it just died on me at beginning of FEB)

I went to restore via Google  drive but NO setting option for Automatic restore exists for me to prompt it.

The restore file is there but  is not given a chance to download.

can anyone help pls?

Some important health related stuff in the backup.

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Steven9761
Apprentice
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Galaxy Note20 Series
SETTINGS/BACKUP & RESTORE/RESTORE DATA.

When you are on this page, make sure you have BACKUP MY DATA switched to ON (Google Account), BACKUP ACCOUNT (your Google account name), and AUTOMATIC RESTORE also switched ON.
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Members_9OWapyR
Observer
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Galaxy Note20 Series

AUTOMATIC RESTORE  isnt there to  click on  just my acc name 

 

model of device   then a section for photos etc  and what type of upload  ( wifi data etc ) 

 

no RESTORE DATA option in backup at all?

 

maybe its pre turned off?? in settings somewhere??

 

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Steven9761
Apprentice
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Galaxy Note20 Series
when you powered up, and logged into your Google account, there was no offering to do an auto restore from there? Did you do a Smart Switch backup before your device was repaired? if you previously had your device set up to do backups to the Samsung Cloud, then you should be able to recover from there also.
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Members_9OWapyR
Observer
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Galaxy Note20 Series

the last back up was done on 30 jan 2021  the phone dies feb 1st  repaired and returned today  9th feb 

before it went away i could restore at will  now i cannot 😞 

 

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Garrulinae
New Member
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Galaxy Note20 Series

Confirming that I also have this issue. I remember the "Automatic Restore" option on my old phone, but on my Galaxy Note 20 Ultra, the option is missing.

Would love to know if there is any work around.

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