Galaxy note 20 not letting me log in after an update

[Tadi]

Ive just got my new galaxy note 20, it now wont let me log in after an update, problem is i never put any password on the phone during setup except a thumb print, please can anyone help, it wont even let me switch off the phone to factory reset, as i need to put my password in

[Ayybforty]

You cannot setup a fingerprint without a pin or password. Just remember any fields you entered data into when adding your fingerprints and try using that. Be sure to read what its asking might jog your memory, pin is numbers password is characters and/or numbers.

[BandOfBrothers]

As a last resort log into your Samsung Account on another device and use the findmyphone option to reset the phone @Tadi 

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