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Original topic:

Galaxy Buds Live still on "Shipping Requested"

(Topic created on: 14-08-2020 09:35 PM)
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PremierRomanov
Student
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So, I Pre Ordered my Note 20 Ultra 5G the second I could and chose the Galaxy Buds Live as my Pre Order bonus. My Note20 and the Case are already on "Preparing Dispatch" but my Buds Live are still on "Shipping Requested". Is this normal? Is anyone else's the Same? (UK).

Screenshot_20200814-212417_Chrome.jpg

3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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It might be because the buds ship so many days after owning your phone due to cooling off periods.

 

If you contact Samsung Online Store Support they'll advise 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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MartinoBambino
Apprentice
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I think you will get them two weeks after when you get a mobile,cos I think you have two weeks time to send back your mobile if you dont want to use your mobile.Thats why they are waiting two weeks and after two weeks they will send to you your extra bonus
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PremierRomanov
Student
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Ah, I see. makes sense. thanks for chiming in.
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