28-08-2020 03:05 PM in
Galaxy Note20 Series28-08-2020 03:15 PM in
Galaxy Note20 Series@jamie92: It sounds like you're on the right track with your claim, but did the Promotions Team specify what information was missing from your proof of purchase? If they did, try reaching out to Sky to request a document containing all the relevant information requested by the team, and you should be good to go. Usually, valid proof of purchase should contain the retailer logo, reference to the phone, the amount paid and the date of purchase, preferably in a single document.
28-08-2020 03:31 PM in
Galaxy Note20 Series28-08-2020 03:39 PM in
Galaxy Note20 Series@jamie92: If an email acknowledgement has not been received, then please reach out to the Promotions Team at notepreorder@samsungpromotions.claims or by phone 0333 016 4249 (UK) and 01 582 7961 (Ireland) within seven days of your Claim being submitted.
28-08-2020 03:46 PM in
Galaxy Note20 Series28-08-2020 03:58 PM in
Galaxy Note20 Series